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Participant
November 25, 2023
Question

Adobe Illustrator doesn't show the "New File" button

  • November 25, 2023
  • 2 replies
  • 196 views

in the 1st photo the Adobe Illustrator application has something abnormal and does not show the blue button that says "new file" and the screen is all grey, but the top bar still shows the 3 colored circles, one half-close, close and full screen mode (mac os) how to solve it?

 

 

the correct view would be this 2nd photoshop photo to give the example that you can see the blue button and various things.   2°

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2 replies

Ton Frederiks
Community Expert
Community Expert
November 25, 2023

Did you try to restart your machine?

Participant
November 25, 2023

I restarted Illustrator and also my Mac but nothing changed

Ton Frederiks
Community Expert
Community Expert
November 25, 2023

You can try if checking Preferences > Use legacy "File New" interface gives you the option to create new files.

 

Monika Gause
Community Expert
Community Expert
November 25, 2023