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yoshida_b
Participant
January 23, 2018
Question

Adobe Illustrator File Not Opening Without Full File Name (.ai)

  • January 23, 2018
  • 1 reply
  • 595 views

So this issue has just started not to long ago where I would be opening up a file that is already saved so I can edit it, but when the file name appears in the suggestion box below I would hit enter. But when selecting the suggested file with the enter button an error code will appear "File not found. Check the file name and try again" on a file that I know I have and can open if I were to enter the file name again and then tack on .ai at the end or by selecting the suggested file with my mouse. Only then will the files open normally. Can anyone inform me what is going on with this? I am currently on CS5.

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1 reply

Monika Gause
Community Expert
Community Expert
January 23, 2018

Which system are you on?

Where is the file located?

yoshida_b
yoshida_bAuthor
Participant
January 24, 2018

I am currently working on a windows 7 and the file is located in a folder on a company network server that hold all files regarding the company, in which include illustrator files.

Monika Gause
Community Expert
Community Expert
January 24, 2018

Then try if this also happens when your file is on your hard drive