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Participant
Oct 11, 2024 2:32 PM UTC
Question

Adobe Illustrator full version available for windows 11 Education ?

Hi,

 

I am an instructor and one of my students is having an issue downloading a full version of Illustrator off of their creative cloud. His laptop runs on Windows 11 Education 22H2. We had no issue downloading the full desktop version of photoshop, but when we tried downloading illustrator it only offers a link option to a mobile app or the "(beta)" version. 

is there a way to get access to the full version of Illustrator?

 

 

Thank you!

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6 replies

Doug A Roberts
Community Expert
Community Expert
Oct 11, 2024 2:44 PM UTC

What is the make and model of his laptop?

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Participant
Oct 11, 2024 2:53 PM UTC

It's a Lenovo YOGA

 

8 GB of RAM

64 bit OS, ARM-based processor 

 

runs on windows 11 Education Ver. 23H2 (typo in the initial post)

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Doug A Roberts
Community Expert
Community Expert
Oct 11, 2024 3:19 PM UTC

The current general release of Illustrator does not support ARM devices.

There is a Beta release currently out for testing that does -- that's why you can only see that version in the CC app.

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