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Participant
March 20, 2020
Question

Adobe Illustrator Libraries Not Working

  • March 20, 2020
  • 2 replies
  • 738 views

Hi,

I want to use my Adobe Illustrator 2020 CC libaries. I am signed into my cloud. Apparently Abobe Illustrator is not reading with the cloud that I am signed into my account. How do I fix this??? It's urgent as I have a class assignment to complete!! 

 

I am getting this message and the options are grayed out. "To use Creative Cloud Libraries, you must be logged into a Creative Cloud account". I am logged into my account.

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2 replies

Ashutosh_Mishra
Inspiring
March 20, 2020

Hi there,

 

Sorry to hear about your experience. I'd recommend checking out help article https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html and follow instructions provided. Let us know how it goes.

 

Regards,

Ashutosh

Grant H
Community Expert
Community Expert
March 20, 2020

In your creative cloud app, if you click on your profile what does it say? Have you tried signing out and signing back in?