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Participant
March 17, 2024
Question

Adobe Illustrator not displaying mouse cursor: How can I troubleshoot this issue?

  • March 17, 2024
  • 3 replies
  • 744 views

I can see the cursor but not around the artboard. I never had faced such a problem. Everything is working but I cannot understand where I am clicking and I don't know how to hold an object how to work.

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3 replies

Monika Gause
Community Expert
Community Expert
March 17, 2024

Please add your vote to this bug report: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-on-windows-11-insider-prev

 

If there are any updates, you will be notified. Also it's important for the headcount.

Participant
March 17, 2024

I have exactly the same problem in Illustrator and Indesign

Participant
March 19, 2024

I am planning to go back to windows 10 what do you think?

Anubhav M
Community Manager
Community Manager
March 21, 2024

Hello @fazlasykat,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows to see if it helps.

Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations

 

Looking forward to hearing from you.

Thanks,

Anubhav

Participant
March 17, 2024

Even i am facing a similar issue and i was looking to find a solution 

 

Participant
March 19, 2024

Now how you are working?