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Md Nadim Hossain
Participant
July 9, 2022
Answered

Adobe Illustrator " show the home screen when no document are open"

  • July 9, 2022
  • 3 replies
  • 354 views

Please Help me, "show the home screen when no document are open" vissible but not changing 

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi @Md Nadim Hossain,

 

Sorry for the trouble. This is not expected behavior. You should be able to untick that option. I would suggest restarting the device and app. If that doesn't help, you may try resetting Illustrator preferences.

 

If that doesn't help either, would you mind confirming if you have an active CC subscription and which version of Illustrator is installed?

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

Note: Marking correct for visibility.

3 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
July 18, 2022

Hi @Md Nadim Hossain,

 

Sorry for the trouble. This is not expected behavior. You should be able to untick that option. I would suggest restarting the device and app. If that doesn't help, you may try resetting Illustrator preferences.

 

If that doesn't help either, would you mind confirming if you have an active CC subscription and which version of Illustrator is installed?

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

Note: Marking correct for visibility.

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
July 9, 2022

It looks to me like the Home screen is actually showing in your screenshot. If you don't want it to show when no documents are open then deselect that option.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 9, 2022

Can you please tell us what is not working?

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