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MICHEAL26461661ngzh
Participant
January 6, 2023
Answered

adobe illustrator stops saving after 30%

Trying to save a document in Adobe illustrator when saving document will process up to 30% then stops.
With saving in a different file format the document will save after illustrator states it has stopped responding then it will re-engage with the save.
I have updated the software to the latest version. I have also uninstalled and reinstalled software and none of us has fixed the issue.
Please can you advise

Chris27340126o3c6Correct answer
Participant
September 8, 2025

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

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12 replies

Chris27340126o3c6Correct answer
Participant
September 8, 2025

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

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    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    January 6, 2023

    Are you saving locally?

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    MICHEAL26461661ngzhAuthor
    Participant
    January 6, 2023

    Saving in one drive but have tried saving locally and still stop at 30%

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    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 6, 2023

    Try and turn off "Save in Background" in Preferences > File handling

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 6, 2023

    <moved from enterprise&teams>

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