Adobe illustrator tutorials won't load

Forum|Forum|3 years ago
December 20, 2022
6 replies
354 views

Here is a screenshot of the problem you can see the grey box at the top (couldn't load tutorial) Any Idea why?

Bug

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Anshul_Saini

Community Manager

Hi @Moudh,

Thanks for reaching out. I checked your screenshot, and it seems your internet connection is not working. Illustrator is unable to pull the tutorials, and thus you are getting this error.

Let us know if the issue persists after connecting to the internet.

Thanks,

Anshul Saini

Monika Gause

Community Expert

Do other tutorials load?

Please tell us what you have searched for and how you got there so we can try it out.

M

MoudhAuthor

Participant

Hello,
Only a couple of of them work the majority don't.
Regards

Monika Gause

Community Expert

Can you please post examples of those that work and those that don't and please post how to get there. Because that would be important to know to get this fixed (which is - I suppose - what you want to happen, no?)

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