Adobe Illustrator V 30 repeatedly crashing

Question

OS Name    Microsoft Windows 11 HomeVersion    10.0.26200 Build 26200System Manufacturer    AlienwareSystem Model    Alienware 18 Area-51 AA18250System Type    x64-based PC I have rest the preferences several times.  I have uninstalled and reinstalled it and reported the crash. Illustrator keeps crashing.  The ‘error report’ looks like this.

justlearn · Accepted Answer

​@Dilly_DallyCurious, when you are uninstalling sveral times, are you using Adobe Cleaner Tool as well?The Adobe Cleaner Tool is Adobe’s deep‑clean utility. It removes broken installs, leftover files, and corrupted components so you can reinstall your apps.https://helpx.adobe.com/ca/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.htmlI would use this, especially if you keep on getting that message, the tool will clear out bad preferences and caches that cause these crashes

Dilly_Dally · Answer

This fixed the problem! Thanks!

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