Adobe Illustrator v30.1 failed to open file generate by v29

Forum|Forum|7 months ago
December 18, 2025
1 reply
150 views

Hi Admin,

Can help up for this? Recently reliase latest Illustrator v30.1 cannot open file generate by v29, at first i thought its problem in between Mac and PC, then i upgrade my AI version to updated one which is v30.1, and then i found, same issue happen to me.

Please get the engenerring to fix this bug, thank you.

Yen

Bug

A

asso les arts

Hello, same for me

JP

Harshika Verma

Community Manager

Hi Both,

Thank you for contacting us, and we apologize for the inconvenience. Could you please let us know if the files are cloud-based or local? Does this issue occur with all previous version files?

Are you able to open the newly created file without any issues?

We will do our best to investigate the problem.

Thank you,

Harshika

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