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Participant
September 17, 2025
Question

Adobe Ilustrator no reconoce fuente de adobe fonts y no deja guardar archivo.

  • September 17, 2025
  • 1 reply
  • 134 views

Estoy usando para un trabajo la fuente Neutronic, de Adobe Fonts. Neutronic | Adobe Fonts Solia tener el error de que cada vez q reiniciaba la compu esta fuente no era reconocida por el programa, como si no estuviese instalada, cuando en adobe creative cloud aparecia como instalada. Este tediosos problema podia solucionarlo desinstalando la fuente y volviendola a instalar nuevamente. 

Ahora tengo un nuevo problema: Cuando intento guardar mi archivo, el cual contiene esta fuente, aparece un error desconocido que me lleva a esta pagina Solucionar un problema de error desconocido en Illustrator con soluciones alternativas

La pagina recomienda expandir a formas el texto, pero como es un texto que debo constantemente ir modificando no me parece la mejor solucion. Alguna ayuda al respecto?

1 reply

creative explorer
Community Expert
Community Expert
September 18, 2025

@GFA.Crea okay, I have just installd this font from Adobe Fonts.


At the bottom, it will say: "Fonts available in your Adobe Apps. Manage them in the Creative Cloud App"

I open that app, and then realized I have my 'other' Adobe account open (make sure you are log into the correct Adobe account to show up!)


m
GFA.CreaAuthor
Participant
September 25, 2025

Yep. I only have one Adobe Account. So that should not be the issue.

I solved it by, again, uninstaling and re-instaling the font before saving. But it's risky to be working, not being able to save file any time and having to do this process all over again.  Thanks for the comment tho!

Anubhav M
Community Manager
Community Manager
September 26, 2025

Hello @GFA.Crea,

I'm sorry to hear about your experience. Would you mind trying the suggestions shared in this help article (https://adobe.ly/42ebGFl) and letting us know if they help?

Also, try running Illustrator under a different administrator account (Windows / macOS) and sharing your observations.

Looking forward to hearing from you.

Anubhav