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Correct answer Act creative studio

my system is mac OS Catalina V. 10.15.07

i hame make a update only the illustrator and nohing else

yes i have reboot my computer 3 times and i have unistall and reinstall Illustrator

yes i have check the fonts

no i don't have a printer connected 

 

tnx for your help 🙂

3 replies

Monika Gause
Community Expert
Community Expert
February 1, 2022

Which system exactly?

Did you just update the system or Illustrator?

Did you already reboot the computer?

Did you check all your fonts?

Is a printer connected?

 

You can try and turn off "Save in background" in the preferences.

Act creative studioAuthorCorrect answer
Inspiring
February 1, 2022

my system is mac OS Catalina V. 10.15.07

i hame make a update only the illustrator and nohing else

yes i have reboot my computer 3 times and i have unistall and reinstall Illustrator

yes i have check the fonts

no i don't have a printer connected 

 

tnx for your help 🙂

Met1
Legend
February 1, 2022

What does Learn More say?

Inspiring
February 1, 2022

The file is old (not super old 1 month) I just did an update and from the moment I did the update I can not save in illustrated format nothing. I can save files only as pdf . 

Doug A Roberts
Community Expert
Community Expert
February 1, 2022

Where are you trying to save to?

Inspiring
February 1, 2022

im trying to save it on my local hdd on imac