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After updating Illustrator v30.7 yesterday, the recolor tool is not working correctly.

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When using the recolor tool, regardless of which swatch group I choose, it is not finding a close match, it is changing the colors to greyscale. The document is CMYK color mode. This started doing this after the most recent update.

Brad @ Roaring MouseAntwort

Community Expert

Version 30.8 seems to have corrected this issue. At least on the my test files from earlier.

Brad @ Roaring Mouse

Antwort

Community Expert

Version 30.8 seems to have corrected this issue. At least on the my test files from earlier.

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Harshika Verma

Community Manager

Thank you, Brad, for checking and confirming the issue is resolved with the 30.8 version. Please let us know if the issue reappears, and we will be happy to check with the product team.

Thanks,

Harshika

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ArtStrider!

Participating Frequently

Assuming you are running the beta for 30.8, when is the public release of 30.8?

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C

Captivating_fun4732

Participant

I’m experiencing the same issue! version updated 30.7

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L

Lee5F99

Participant

The only way I’ve been able to get around this issue is by first going to my Swatches window, using the Select All Unused, I delete all the unused Swatches. Then I have to add the color swatches I need to the Swatch window. After that, I open the Recolor Artwork window and select the Color Reduction Options. From there, under Limit To Library, I select Document Swatches.

Hopefully, they’ll get this fixed so I don’t have to use this work around.

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B

BeEfficientBePolite

Participant

I’m also having this issue. We’re in the middle of a rebrand, so I’m keen for a fix as soon as possible. So glad to hear its not just me having issues.

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ADameron

Participant

I’m also experiencing this issue. Only getting grays when trying to recolor artwork to a color library.

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A

Alex35360288bx2m

Participant

Hi - We’re already experiencing the same issue with the Update 30.7. The ‘Recolor Artwork’ feature is only showing a 50% Grayscale and not producing any color matched result.

It’s not working in colormode CMYK/RGB.

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C

claire_3403

Participant

I work with for other designers, and none of them have this issue…. just me :(
we are all working off the same version of illustrator (fully updated 30.7)

We have several pantone swatch books that all work for them

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Monika Gause

Community Expert

In my 30.7 this is still happening.

Are you sure that they are on 30.7?

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C

claire_3403

Participant

… actually they haven’t updated, still on 30.6

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J

Jelena251152329vzg

Participant

I’m experiencing the same issue!

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C

claire_3403

Participant

I downgraded/reinstalled 30.6 and it’s working again

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Anubhav M

Community Manager

Hello everyone,

Our team is currently investigating the issue. We will update this thread as soon as we have more information. Thank you for your patience.

Please don't hesitate to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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L

Lee5F99

Participant

Has there been any progress on fixing this issue?

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Monika Gause

Community Expert

There is currently an issue that affects all color books and cause the artwork to turn grey.

Needs to be fixed in the software.

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