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Participant
July 16, 2026
Question

AI文件总是损坏不能正常打开

  • July 16, 2026
  • 2 replies
  • 13 views

大家好,我是来自中国的一名大学生,最近在完成制图作业,但是保存好的AI文件一直损坏,甚至仅保存了几分钟再打开也发现损坏,使用Recovery Toolbox也没法修复,想问一下怎样才能解决这个问题,感谢!

 

2 replies

Anubhav M
Community Manager
Community Manager
July 17, 2026

Hello ​@ke 

 

I’m sorry to hear about your experience. Would you mind confirming the versions of the OS/Illustrator installed, and whether this happens with files saved to a specific folder location (internal/external/network drive or a cloud-synced folder like Google Drive/Dropbox/etc), so we can better assist you?

 

Looking forward to hearing from you.
Anubhav

kglad
Community Expert
Community Expert
July 16, 2026

is this an illustrator question?

keAuthor
Participant
July 16, 2026

可能是的,因为用我电脑里的最新版本AI打开会出问题,但是使用机房电脑的AI 2022可以正常打开文件并找到图层里的要素😭

kglad
Community Expert
Community Expert
July 16, 2026

post this in the illustrator forum, https://community.adobe.com/p/illustrator

 

p.s. change your title to avoid a duplicate message problem.