AI 2021 (25.4.1) issue with vectors turning to low res raster when pasting

Forum|Forum|4 years ago
November 15, 2021
5 replies
1220 views

So I upgraded my AI to 2021 25.4.1 on Saturday along with upgrading MACOS to Monterey.

I did not notice any problems at all until this morning. When copying a client's artwork into my dieline a lot of the vector data was somehow made into raster. Or at least it appears so. In outline mode not of the paths are there and the artwork looks really low res and bitmapped.
I confirmed a couple things. It prints that way as well AND a coworker who did the same upgrade as me has the same issue. The file I am using is from September and I had no issues with it at that time so I can assume the file from the cleint is OK.
Another coworker is NOT having this issue however he is on 25.4.2 but that does not seem to be an option for me.

Anyone else have this issue or know a fix?

Bug

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Lukas Engqvist

Community Expert

Using the Flattener Preview you can see what regions contain transparency and what objects are affected by Transparenncy. I downloaded your file adn see than most of your art contains trasnparency or is affected by it. The document also has Document Raster Effects settings set to 72ppi (Should be set to 300 PPI) This can vary between documents and it could be that the dieline document has a different setting to the original. If you create a print document then document raster effects settins is set to 300 PPI by default. If you create a web document then that is set to 72ppi, I would suggest to check teh blank dieline document to see if it is cconfigured correct.

You say you are using ESKO plugins, is that for trapping? As far as I know ESKO plugin is not compatible with 2022 yet. This may mean you are switching between versions in your workgroup. When switching versions of Illustrator the PDF part of the file may be used rather than the Ai file. This can cause flattening to occur and depending on Reaster Effects (Effects > Document Raster Effects Settings… ) settings and Transparency settings may cause rasterisation. Set Edit > Transparency Flattener Presets to High Quality.

I believe you have option "ESKO PDF", I would not recommend that option if it comes up if you have transparency in your art.

Your Rectangle in the layer OVERLAY (and SEAL AREA) is what is causing your artwork to flatten. In your layers panel a filled circle lets you know there is a complex appearance and should give you the heads up to know it is a layer that may cause problem in certain workflow. (Flattener Preview markes Red Objects Affected by Transparency)

Lukas Engqvist

Community Expert

Note you should be using Overprint not transparency for technical colours.

Ton Frederiks

Community Expert

What do you mean by technical colours? There are only CMYK colours in this document, no spots.

Ton Frederiks

Community Expert

Thanks, I opened the file CC2022 (26.0.1) as well as CC2020, but could not replicate your problem.

After copy and paste into a new document there were no images in the file.

Which is good news, there is nothing wrong with the file.

Does it happen when you paste it into a new created document?

Are there clipboard enhancing applications/utilitys running in the background?

J

jamess17712580Author

Participating Frequently

First of all thanks so much for helping! We have over a dozen + users here and the headache has been immense to say the least.

Yes, it happens when I paste into a new blank document. Whether its from 2021 to 2021 or 2022 to 2022.

"Are there clipboard enhancing applications/utilitys running in the background?"
We are using a variety of Esko plugins. These may be causing some sort of issue I suppose. But the team are all using the same plugins.

Reaching out to my team (all remote) the issues really started when upgrading both my 2021 AI to 25.4.1, downloading AI 2022 and to Monterey...

Some of us are having no issues. Trying to pin this down.

Likes

Ton Frederiks

Community Expert

Hard to tell from a distance, but try to find if there are updates for the Esko plugins and if it also happens without them.

If the problems remain, see if Adobe support can help, they can have a remote look into your system.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Ton Frederiks

Community Expert

But it will keep us guessing. Can you share an example document from which you copy?

Dropbox, WeTransfer, CC filesharing, Google...

J

jamess17712580Author

Participating Frequently

Yes I can do that. However as I explained in the original thread this file was fine in September. Only after ugrading the software did I have an issue.

Here is a link.