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markkkraemer
Participating Frequently
November 9, 2020
Answered

Ai 25.0 System error because of my old Wacom Intuos3

  • November 9, 2020
  • 1 reply
  • 539 views

I love my old Intuos3 (PTZ-631W) and after all those years it still works well and never had trouble with it. Since updating to version 25.0 the error message attached appeared and after some min. in use a system crash happened. Unfortunately there's no newer driver for this tablet.

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Correct answer Monika Gause

As far as I know new operating systems are no longer compatible with the necessary driver for that old tablet. I have one of those as well.

There seems to be a fix made by someone that at least works in Photoshop:

http://forum.wacom.eu/viewtopic.php?t=4283&p=10032#p9691

 

Please don't attach images in the forum. Embed them in your post. Thank you.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
November 9, 2020

As far as I know new operating systems are no longer compatible with the necessary driver for that old tablet. I have one of those as well.

There seems to be a fix made by someone that at least works in Photoshop:

http://forum.wacom.eu/viewtopic.php?t=4283&p=10032#p9691

 

Please don't attach images in the forum. Embed them in your post. Thank you.

markkkraemer
Participating Frequently
November 9, 2020

Hi Monika, 

thank you very much. That's super duper. 

Monika Gause
Community Expert
Community Expert
November 9, 2020

So the fix does work?