Skip to main content
B
Britt28285180lfpi
Participant
February 7, 2023
Answered

Ai crashed but it did not make a recovery file

  • February 7, 2023
  • 2 replies
  • 191 views

Hi, Ai crashed, but it didn't make a recovery file is it possible to recover the lost illustrations?

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Britt28285180lfpi,

 

Thanks for reaching out. As suggested by Mylenium, Illustrator's auto-recovery process gets initiated and opens up all the unsaved files with the Recovered suffix. If that did not happen, the file might not have been auto-saved and cannot be recovered. You may learn more about this here: https://helpx.adobe.com/illustrator/kb/recover-files-after-crash.html.

 

In the future, kindly try to save multiple backups to avoid such problems.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
February 7, 2023

Hello @Britt28285180lfpi,

 

Thanks for reaching out. As suggested by Mylenium, Illustrator's auto-recovery process gets initiated and opens up all the unsaved files with the Recovered suffix. If that did not happen, the file might not have been auto-saved and cannot be recovered. You may learn more about this here: https://helpx.adobe.com/illustrator/kb/recover-files-after-crash.html.

 

In the future, kindly try to save multiple backups to avoid such problems.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

    Mylenium
    Mylenium
    Legend
    February 7, 2023

    No. What's not there isn't there and all the tricks in the world can't conjure up a file from nothing.

     

    Mylenium 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices