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cieradkowski
cieradkowski
Participant
February 24, 2017
Answered

AI CS6 locks up when using scale or rotate tool

  • February 24, 2017
  • 1 reply
  • 556 views

Hi, for some reason when I try using (double click) the scale or rotate tool in the toolbar the program freezes up and just makes a clicking sound when I try clicking onto something. I have to force-quit and restart the program, only to have it happen again.

All the other functions seem to work. I restarted the machine, closed all applications, etc. This just started today for some reason.

Does anyone know what the heck this is? I hope someone can help, I have some jobs due...

    This topic has been closed for replies.
    Correct answer Monika Gause

    Which system exactly?

    WHich hardware exactly?

    This actually sounds like the dialog box has opened and is hidden somewhere (on a monitor that no longer exists or whatever).

    When your system does this, does it help when you just click Esc? Because then the dialog box issue would be likely

    1 reply

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    February 24, 2017
    cieradkowski
    cieradkowskiAuthor
    Participant
    February 27, 2017

    I uninstalled and then reinstalled successfully - but it is still doing it - locking up when I use the rotate, scale or shear tool. Any other ideas please?

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    February 27, 2017

    Which system exactly?

    WHich hardware exactly?

    This actually sounds like the dialog box has opened and is hidden somewhere (on a monitor that no longer exists or whatever).

    When your system does this, does it help when you just click Esc? Because then the dialog box issue would be likely

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