Ai file opening empty after sudden computer power loss

Forum|Forum|2 years ago
June 1, 2023
1 reply
210 views

My illustrator file opens empty after my computer loss power.

Here is the thumbnail of my illustrator file. I can see my work there but when I open it there is this text import option. I leave it as is and press ok.

And my file opens empty.

I have attached the original file. I appreciate your help in advance.

This topic has been closed for replies.

Monika Gause

Community Expert

Does the file open in Acrobat? If that is the case, there is a better chance to recover at some parts of the file. Might not be very well editable.

What is the file size? Reasonable?

Attachments don't work here. Please put the file on Dropbox or Creative Cloud or the like and post a link.

@Anshul_Saini can you please try and help?

A

Aaron238999471t88Author

Participant

Hi, here's the file. I tried opening it with Acrobat but it's giving me this error.

https://www.dropbox.com/s/zlapg0s3lbceaor/Fertility%20Preservation.ai?dl=0

Anshul_Saini

Community Manager

Hi @Aaron238999471t88,

Thanks for your patience. I'm sorry to inform you that the file was not properly and is corrupted beyond recovery. Unfortunately, the file appears to be empty and doesn't have any backend code as well. Sudden power loss can result in file corruption.

Best,

Anshul Saini

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