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Participant
December 15, 2019
Answered

AI keeps crashing when saving files

  • December 15, 2019
  • 1 reply
  • 362 views

AI keeps crashing while saving the file. I could not save any files at all. I have uninstalled all adobe related products and reinstalled only AI but the problem still occurred. What should I do? Please help.

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Correct answer tassaneel1

Upgrading to the new version has solved the issue.

1 reply

Participant
December 15, 2019

Now I cannot even open the file. It automatically quits when trying to opening the file. Looking for help. 

tassaneel1AuthorCorrect answer
Participant
December 15, 2019

Upgrading to the new version has solved the issue.