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Question

Ai + M1 Mac + Huion Pen pressure

Forum|Forum|4 years ago
June 18, 2021
4 replies
2024 views

Hello,

I'd like to know if there's a way to solve the issue of pen pressure grayed on illustrator, for the Huion tablet users.
Obviously, I followed the solution from Huion right here : How to Fix No Pen Pressure Issue in Adobe Illustrator (MacOS)?

Unfortunately, it doesn't work for me, and I think it might be due to the M1 chip. I've tried with both version 15 and 14 of the Huion driver, with no luck.

Anyone else stuck here too ? Or even better, anyone knowing how to make it work ?

Thank you !

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi All,

We are sorry for the trouble. The Product team is aware of the issue and currently working on a fix. I would request you to please be patient and stay tuned for updates.

In the meantime, I'd recommend you to connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you in getting Pen Pressure on your Touch device.

Thanks & Regards,

Anshul Saini

carlosgarro

Community Expert

It is an Illustrator problem on Apple M1 with tablets in general. I have the same error but with Wacom on my M1. I have tried four different tablet models, and it just doesn't work. Interestingly with third-party plugins like DynamicSketch and InkFlow, it works but not with the standard tools.

A

amaëll61260171Author

Participating Frequently

Hey, it's me again.
I decided to replace my Huion device by a XP Pen, and unfortunately the problem is exactly the same ...
Looks like Illustrator is not aware that those devices have pen pressure, it's kinda driving me crazy as I need that tool for work ...

Monika Gause

Community Expert

You absolutely need to contact the manufacturer about:

- if it is supposed to work. Ask them explicitely about your combination. Ask them to guarantee it.

- how to install and set up the driver. This used to be straightforward, but that is no longer the case. You have to jump through a lot of hops. And not only that: you also have to know where the hoops are.

A

amaëll61260171Author

Participating Frequently

I already did all of that.
They told me it works fine, and I followed all the steps to set up the driver.
I have the M1 native version of Ai, and I also retried the Wacom driver hack on top.

It's strange that exactly the same thing happens on both devices ... That plus the fact Illustrator has only "Wacom" mention on the device panel, I'm starting to wonder if Adobe's software isn't at fault here.
It works perfectly fine on any other apps except Illustrator, and I've seen many mnay threads about Ai / Mac / pen pressure issue over the years, I don't really understand how there's not a clear solution yet 😞

Monika Gause

Community Expert

A lot of users could fix this by installing a Wacon driver on top of the Huion one. Is that what you did?

But yes, due to M1 there might be other things interfering. Have you contacted Huion?

A

amaëll61260171Author

Participating Frequently

I've heard that it worked a few years back, but seems it's not true anymore.
Anyways, I gave it a shot and still didn't changed anything.

Thank for the tip tho 🙂

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