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Participant
February 12, 2025
Question

AI on illustrator does not work

  • February 12, 2025
  • 2 replies
  • 121 views

When I try to generate anything with the generate vector feature, I get the pictured error. I dont have any updates available, and I've tried signing out and signing back in to creative cloud. is anyone else having this issue or know how to fix it?

2 replies

kglad
Community Expert
Community Expert
February 13, 2025

right after your post i saw a few more reporting the same. ie, maybe it's a problem on adobe's end.

kglad
Community Expert
Community Expert
February 12, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Anubhav M
Community Manager
Community Manager
February 13, 2025

Hello @Codi265655859kar,

It seems you have an enterprise account. To get help, kindly contact your admin: https://adobe.ly/413Qssy

If you're the admin, you can get help here: https://adobe.ly/42V35IP

Let us know how it goes.
Anubhav