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polgy
polgy
Participant
May 6, 2021
Question

AI repeatedly crashes while working on pdf file

  • May 6, 2021
  • 1 reply
  • 432 views

I just updated to the latest version. AI repeatedly crashes while working on a pdf file with many layers.

Tried to restart the app, restart the PC, reset AI preferences, to no avail.

I can only work for a few min, then the app crashes.

 

What I could do?

 

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This topic has been closed for replies.

1 reply

Eugenio.NYC
Eugenio.NYC
Participating Frequently
May 8, 2021

One option is to install an previous version of Illustrator from the CC app to see if that works

 

polgy
polgyAuthor
Participant
May 8, 2021

I actually found out that the problem might have been caused by the fact that I imported (into a layer of the .pdf file in Illustrator) vector images obtained from a .svg file downloaded by a website (https://www.gpsvisualizer.com/) that builds vector maps from files of geographic coordinates (kmz, gpx). The problem occurred as I tried to overlap in another layer other vector objects on top of these vector images, copied and pasted from the svg file.
The problem stopped as I saved the .pdf file as an .ai file.

I then worked with the imported vector images from the .svg file and then saved my work in a .pdf file.

Problem solved.

 

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