AI UPDATE 27.9 is now resizing the Artboard!!! 🤬

Forum|Forum|2 years ago
September 19, 2023
1 reply
287 views

I recognize this as a problem that has happened before ...

I updated to AI Version 27.9 last night and this morning when I went to open an existing business card file that was (3.375 in W x 2.125 in H) it opens up at (3.34 in W x 2.13 in H). No matter what I do it reverts to this size. I tried to create a new file and when it opens it does the exact same thing and reverts to this size.

Does anyone have a solution?

This topic has been closed for replies.

Monika Gause

Community Expert

Are you sure that this is not only the display of the number?

So when you export this file to PDF, what does Acrobat tell you about the size?

All Things CreativeAuthor

Inspiring

It shows as 3.34 x 2.12 whenexported as a PDF ... which is bizarre as the height is a digit off.

Anubhav M

Community Manager

Hello @All Things Creative,

Sorry to hear about your experience. I hope the problem is resolved by now. If not, would you mind sharing more details, like the exact version of the OS/Illustrator, details about your workflow including the settings used, and sample files (https://adobe.ly/487Jrcs), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded