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BenInDallas
Participant
March 16, 2019
Question

AI version 23.x selection tools, type tools, & cursors not working properly

  • March 16, 2019
  • 2 replies
  • 227 views

I've had nothing but problems with the latest install(s) of Illustrator.

The various selection (arrow) tools, the type tools, and the cursor (when interacting with palettes) don't seem to work the way they used to. They're much pickier about precise positioning, and I often have to click things 3 or 4 times to get them to engage, even when I'm sure I'm hovering right over the correct pixel. The type tool, in particular, seems completely baffling. I sometimes honestly can't figure out how to highlight/select a portion of a text block, and selection seems to lag horribly.

I've looked into various prefs to see if anything can be adjusted, to no avail.

Has anyone else had similar issues?

I can't pinpoint the exact moment this started, but fyi, I'm currently running 23.0.2 on Mac OS 10.14.3 on two different late-model 27in iMacs.

This topic has been closed for replies.

2 replies

Srishti_Bali
Legend
March 22, 2019

Hi Ben,

Sorry to hear about this issue. I would request if you can try the steps shared here and let us know if that helps: Improve Illustrator performance on macOS.

Also, please make sure that the files are saved locally. In case the files are saved on Network-based locations like Dropbox/ Office Network/ Google drive/ i-Cloud synced folder, please copy one of them to Desktop and let us know how it works.

Regards,

Srishti

Monika Gause
Community Expert
Community Expert
March 16, 2019

Is Dictation turned off in your system?

Did you migrate your preferences?