Skip to main content
Participant
June 18, 2015
Answered

AIGPUSniffer quits unexpectedly...

  • June 18, 2015
  • 3 replies
  • 18196 views

Hello,

I am running Illustrator CC 2015 on a 27" iMac, OS 10.9.5, and whenever I open an existing Illustrator (CC 2014) file (ai or eps), I get an "AIGPUSniffer quit unexpectedly." I can launch AI CC 2015 and create new files, but I cannot open previous versions. Has anyone run into a similar issue? Please help...

Thank you!

This topic has been closed for replies.
Correct answer JMorejon7171

Have you already tried resetting the preferences?


I turned off the GPU Acceleration and it worked. I was able to open old files. On a whim, I turned it back on and I was still able to open files. I restarted Illustrator (with GPU Acceleration on) and was successful in opening old files. Whatever happened during the install resolved itself. Thanks for the tip. I really appreciate it.

3 replies

March 16, 2020
elinal62854423
Participant
June 25, 2015

I had the same problem and tried the "disabling the GPU Acceleration" idea but with no help.

Finally I discovered that all my ai. files in Bridge were set to open with AIGPUSniffer.

This can be solved by going to Bridge preferences -> File Type Associations and changing default to illustrator.

Hope this helps someone struggling whit similar problem.

Participant
July 13, 2015

I've been having the exact same problem and your solution to change the File Type Association for Illustrator from AIGPUSniffer back to Illustrator worked. Problem solved! I will post it on the thread I had started.

Thank you!! This forum is great.

Delilah

Monika Gause
Community Expert
Community Expert
June 18, 2015

Try and turn off the GPU Acceleration and then try again to open the files.

Participant
June 18, 2015

I'm so completely disappointed in the updates Adobe has been releasing. I'm running a  mac book pro 2.8 GHz Intel Core i7  16 GB 1600 MHz DDR3 NVIDIA GeForce GT 650M 1024 MB  and now I suddenly can't open and work on intricate vector artwork? After the just released updates to CC I can no longer double click eps and AI files in Bridge to open them in Illustrator without throwing the  AIGPUSniffer quit unexpectedly error. This is so extremely upsetting. I've been working with Adobe software since college days of 1998 and this has got to be the worst I have seen.  If you can't tell by my write up disabling the GPU acceleration did not work.