Al abrir archivos en Adobe Illustrator aparece una ventana de "Opciones de importación de texto" y luego los archivos en blanco. Veo que es un problema recurrente. ¿Alguien podría darme una solución, por favor?

It means that your files most probably have corrupted.

This might happen for several reasons.

1. “Save in Background” (option in the Illustrator preferences) is known to cause this on occasion. Better to turn it off.
2. You are saving your files over a network onto a file server
3. you are opening files directly from a server
4. you are saving your files to a thumb drive
5. your hard disk is broken.

What you can try:

1. Turn off “Save in background”
2. First download the file, then open
3. have someone else open your files. does that work for them?
4. check your hard drive for corruption
5. Do your files still open in Acrobat? In that case some content might be recovered, but it will not be fully editable anymore

Always save to your hard disk (but this will not recover your files