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nathalie1982
nathalie1982
Participant
November 21, 2017
Question

all the texts disappeared after opening a old document after the last update illustrator

  • November 21, 2017
  • 2 replies
  • 887 views

I open today a document created with illustrator at beginning of this week...  Yesterday I update all my Adobe apps... I today, all texts have disappeared when I re-open the files !!!!

    This topic has been closed for replies.

    2 replies

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    November 21, 2017

    Does that Happens to All of your Files !

    when you save the file in any CC version, the file will be compatible with the newer CC Versions.

    Another point, As long as you can Have Both versions on your Machine 2017 and 2018, Try copying the Contents into a new document and save the file and re-open it in CC 2018.

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    November 21, 2017

    Does the file contain Text only ? Before installing a previous Version of illustrator and to make Sure the Files are Not Corrupted:

    1-  Open the File in illustrator and preview the File in Outlines ( ctrl + Y )

    2- Try placing the illustrator File in Photoshop or InDesign and check if you get any result

    nathalie1982
    nathalie1982Author
    Participant
    November 21, 2017

    I desinstall Illustrator 2018 and re-install 2017 and It's correct.

    Then, its really 2018 the cause !

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