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Participating Frequently
January 12, 2017
Question

An error I am getting from files I saved

  • January 12, 2017
  • 1 reply
  • 805 views

Hi,

I am using Windows 10 and have Adobe installed CS6.

I am working a long time now on the computer and have saved all the files to the C disk but now it's running out of room the i have transferred all the Illustrator files to disc F.

Now it is not opening the files for some reason and it's giving me a weird error.

Now, also after i put it back in the original disc it doesn't open.

This is all my work and I really need help how to define that it will open and save automatically in disc F.

Here is the error - thank you very much.

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    1 reply

    Monika Gause
    Community Expert
    Community Expert
    January 12, 2017

    Are you sure that the hardware is OK? Did you check that?

    Is there any backup copy? If not, why not?

    Did the files ever open after you transferred them to the other drive?

    How did you transfer them?

    How is that drive connected? Is it internal, external, a thumb drive ...?

    Did you delete all your files from C after transferring them?

    Participating Frequently
    January 12, 2017

    The hardware is ok as far as I know. all the rest of the files (Photoshop, JPG etc.) are ok.

    i have no backup.

    I think maybe once i succeeded to open 1 of the files but all the rest are not opening.

    I just did move to and dragged from C to F.

    the drive is internal.

    It was automatically deleted when i did the move instead of copy.

    How can I fix this problem?

    Monika Gause
    Community Expert
    Community Expert
    January 12, 2017

    Have those files been OK on the other drive?