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Participant
February 29, 2024
Question

An unknown error is detected.

  • February 29, 2024
  • 1 reply
  • 478 views

Hi

I have a issue as below

 

An unknown error is detected. To help us investigate further on this issue, share steps to reproduce and your file using File > Packages to ShareWithAi@adobe.com

 

Can any one slove this 

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1 reply

Anubhav M
Community Manager
Community Manager
February 29, 2024

Hello @Krishna28277511oneu,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact OS/Illustrator version installed, details about your workflow, link to a sample file after uploading it to Dropbox/Google Drive/etc., and screenshots/screen recording of the problem, so we can better assist you?

Looking forward to hearing from you.

Thanks,
Anubhav