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Mobarakcreative
Participant
April 3, 2024
Question

Animated  Zoom not working in Illustrator.

  • April 3, 2024
  • 2 replies
  • 237 views

Why animated  Zoom not working in Illustrator 2022 with AMD Ryzen 5 5600G?

I checked my Illustrator settings and saw the Animated option is disabled. Attached the picture of Illustrator settings. What is the solution to the issue?

This topic has been closed for replies.

2 replies

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Community Expert
Bobby HendersonCommunity Expert
Community Expert
April 3, 2024

Was the animated zoom feature working previously on your computer system?

A
Community Manager
Anubhav MCommunity Manager
Community Manager
April 3, 2024

Hello @Mobarakcreative,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4cJ7QI0) and checking if it helps?


Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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