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nikatuma
Participant
April 18, 2021
질문

Animated zoom (Scrubby zoom) not working properly, April 2021

  • April 18, 2021
  • 2 답변들
  • 476 조회

When I search about this issue, I realize that many people have it too.

When I use Ctrl + Space and drag left mouse, the animated zoom not work. This happens only with some certain files and I don't know the reason.

  •  I know we can turn it on or off by View > Preview on CPU but it was gray out.
  •  After searching around, I found a way to fix it. Close the file and double click the file to open it again and the animated zoom work properly. But I don't want to do it any time I use the file. And it's not the thoroughly solution.
  •  Restart PC not work.

 

My system info:

  • CPU: i7-8565U
  • GPU: Nvidia GTX 1650
  • RAM: 16GB
  • Adobe illustrator CC 2019
이 주제는 답변이 닫혔습니다.

2 답변

marliton
Community Expert
Community Expert
April 19, 2021

Hi. That seems a GPU issue. Please try updating the GPU drivers.

 

 

Marlon Ceballos
Kurt Gold
Community Expert
Community Expert
April 18, 2021

Have you already checked if the Overprint Preview or Pixel Preview is turned on? If so, turn it off.

 

Both of them disable the GPU preview and thus the animated zoom at the moment.

 

nikatuma
nikatuma작성자
Participant
April 19, 2021

I have checked already and both Overprint Preview and Pixel Preview was not turned on.