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Inspiring
May 14, 2019 11:00 AM UTC
Answered

Any way to turn off all 'handy' popup tips for all products in one go?

I can't for the life of me figure out how to stop these insanely annoying popup 'tips' every time i select a tool i haven't used in a while. There seems to be a different way to turn these off for each product, turning some options off doesn't always work and its really starting to bug the hell out of me. In illustrator for example I've unchecked the tool tips option in preferences, but I still get these massive intrusive buggers that disrupt my workflow!I 've been using Adobe software for over a decade and i really don't need to be told how to use the crop tool.

Is there a way, hacky or not, to remove all of these at once for all products??

teerioCorrect answer
Participant
Sep 22, 2024 2:20 PM UTC

In case somebody is still struggling with this annoying feature, go to the Settings > General and uncheck Show Rich Tooltips option.

Cheers,

T

12 replies

Sep 3, 2026 1:54 PM UTC

Still repeatedly getting these annoying pop-ups in 2026! Hate this app!

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Anubhav M
Community Manager
Community Manager
Sep 3, 2026 4:17 PM UTC

Hello @Brittany24689015nep8


I'm sorry to hear you're having similar difficulties with Illustrator. Could you confirm the versions of the OS/Illustrator installed and share a brief screen recording of your tooltip settings and the problem, so we can investigate further?

Looking forward to hearing from you.

Anubhav

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teerioCorrect answer
Participant
Sep 22, 2024 2:20 PM UTC

In case somebody is still struggling with this annoying feature, go to the Settings > General and uncheck Show Rich Tooltips option.

Cheers,

T

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Participant
Oct 26, 2025 5:50 AM UTC

Here is the way to do this in the Windows version,

Edit > Preferences > General.
Then simply uncheck the "Show Rich Tooltips" option box 


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Participant
Sep 10, 2026 7:48 AM UTC

Unfortunately this no longer works in 2026. Can’t seem to get rid of them.

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Srishti_Bali
Legend
May 14, 2019 6:23 PM UTC

Hi Thom,

Monika is right, once you close them, they should not appear again. If they show up again, then please upvote this issue here: Feature Tours and Tips pop up windows keep showing up even after selecting "Skip Tours" – Adobe Illustrator Feedback and stay tuned for the updates.

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

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Inspiring
Jun 6, 2019 9:15 AM UTC

You only highlight my point here - 'they should not appear again' however clearly they do, as you're pointing me to another topic where other people are having the same issue. Nightmare

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andrewc74267665
Participating Frequently
Nov 15, 2021 7:31 PM UTC

Adobe employee: What you say is happening is not happening. 

User: But it is happening

Adobe employee: No. It's not. But if it were happening, here's where you could go to find other people to whom it is not happening.

User: This is why everyone hates Adobe.

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Monika Gause
Community Expert
Community Expert
May 14, 2019 12:14 PM UTC

After an update you will see those popups that remind you of new functions.

You will see them once. And when you close them, they're gone until the next update.

If you see them more than once that usually points to issues with your preferences file.

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Participant
Aug 20, 2022 2:40 AM UTC

No, You womn't see them once. I am getting them repeatedly. And they cover my panels and will not respond to attempts to close them. The only thing I can do is move my window around to acvoid them. They are driving me nuts and I also can't get the "contact us" button to work on the website to address this problem. What I have now is deal with my workspace annoyingly blocked or restart. Then, guess what, they pop up again. This needs to be fixed.

 

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