app crash

3 replies
120 views
Translate

during operation, the application crashes at any time without displaying any report or reason. I'll attach a log file from the bottom.

UXPLogs_2025-03-19_18-28-23_064307.zip

Bug

Anubhav M

Community Manager

Hello @gsdv_8139,

Would you mind confirming the version of the OS/Illustrator installed and if Illustrator behaves this way when working with a particular tool/feature/file, so I can better assist you?

Also, please try the suggestions shared in this help article (https://adobe.ly/4izMDmc) and share your observations.

Looking forward to hearing from you.
Anubhav

Translate

G

gsdv_8139Author

Participant

Windows 10, new version Illustration, the error occurs when I click on any of these buttons

Translate

Anubhav M

Community Manager

Hello @gsdv_8139,

Please submit the crash report using your Adobe email address and share it here for quick tracking (https://adobe.ly/4ijzXQm). I will be able to investigate this faster with the product team that way.

Looking forward to hearing from you.
Anubhav

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.