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user4451844
Participant
April 14, 2020
Answered

Artboard Bugs

  • April 14, 2020
  • 1 reply
  • 813 views

I am having issues with Illustrator (V24.1) changing the artboard size on my documents. It is not a large amount, but it is still frustrating and has only started happening in the past few weeks.

 

This is what I am encountering:

I create a new document in Illustrator (pic 1) with the artboard size I want

Then with the document open, I look at what the artboard size is only to find that the values have changed slightly (pic 2).

 

This same issue is also happening to my work colleague on a different account and computer.

Please help. Thanks

 

    This topic has been closed for replies.
    Correct answer キィィ─!!!

    This is kind of a bug, but there is a workaround.
    Preference > General
    Uncheck "Use Legacy File New Interface".

    Create a new document from the window in the image below.
    Maybe it will be an accurate number.

    I'm sorry for the images in the Japanese version.

    1 reply

    キィィ─!!!
    キィィ─!!!Correct answer
    Participating Frequently
    April 14, 2020

    This is kind of a bug, but there is a workaround.
    Preference > General
    Uncheck "Use Legacy File New Interface".

    Create a new document from the window in the image below.
    Maybe it will be an accurate number.

    I'm sorry for the images in the Japanese version.

      U
      user4451844Author
      Participant
      April 14, 2020

      Thank you! That seems to have solved the problem for now 🙂

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