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audrab76645303
Participant
Oct 31, 2017 3:14 PM UTC
Question

Artboard Has Same Number As Previous

In duplicating artboards  in Illustrator in Windows 10. Select Alt and drag to create a new artboard NO problem. My artboards go from 25, 27, 27, 28. I cannot get a 26. I have created a new artboard at the end and even tried to move it between 25 and 27 to create a 26 and Illustrator will not do it. I still get two 27 artboards. SO the secondary 27 will not export. I have to create one at the end and rename it. I've done this for years, WHAT is going on??? It's a glitch and how do I fix it?

    67 replies

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    DADO
    DADO
    Participating Frequently
    Feb 22, 2022 2:39 PM UTC

    I know it is not the best solution, but force quitting and reopening solved it for me.

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      Jonathan Quintin
      Participating Frequently
      Feb 22, 2022 2:48 PM UTC

      Not for me. The incorrect Artboard pages was saved to the file. Everytime I opened this document, the pages had duplicate. I sent the file to OP of this thread.

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      Jake22967896lw1c
      Participant
      Feb 2, 2022 9:54 PM UTC

      Hopefully this can be fixed. The artboards are numbered correctlly in the panel but do not export to match.

       

      Method of duplication should be irrelevant.

       

      Myself designing logos, it's not practical to copy and paste in place whole or parts of logos on newly created art boards. Then to duplicate sets of 10 or more artworks for colour and other variants is extremely impractical.

       

      As per the previous comment, simply artboard 26 or in my case 33 & 35 should export as that artboard.

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        defaultb2j71edtq0qj
        Participant
        Oct 21, 2021 6:52 AM UTC

        Same thing happened to me for the first time which I found really odd. My AI version is CC 2019, but I'm surprised since 2017, this issue has not been fixed. Usually when I want to duplicate an artboard, I would drag and drop an existing one and move it to the side. This would automatically create a new artboard for me. However, I noticed that if there was a layer/vector touching both artboards, both artboards would be assigned the same artboard number. When I deleted that layer/vector and drag from the existing artboard to duplicate, then it becomes a new artboard. However, that only worked like once or twice. Other times, when I tried it again, the artboard number would still not change, no matter how many times I tried to switch it up. So in the end, if I want to export particular number of artboards, I'll have to create new artboards in order to get different numbers to export.

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        Anshul_Saini
        Community Manager
        Anshul_SainiCommunity Manager
        Community Manager
        Nov 11, 2021 4:45 PM UTC

        Hi there,

         

        Sorry about the trouble and delayed response. You may try updating to the latest version of Illustrator v26.0.1 and let us know if this issue persists there.

         

        Regards,

        Anshul Saini

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        Jake Arthur
        Jake Arthur
        Participating Frequently
        Jan 4, 2022 6:01 AM UTC

        Continuing today as attached. Version 26.0.2. doubled up with 33 (no 32) & 35 (no 34).

         

        cheers

         

        Jake

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        MeHawk
        MeHawk
        Participant
        Sep 1, 2021 6:25 PM UTC

        This seems to an ongoing problem even for newer versions I am having this issue Win 10 Pro - AI cc2018 ver25.4.1

         

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          MeHawk
          MeHawk
          Participant
          Sep 1, 2021 6:27 PM UTC

          Win 10 Pro - AI cc2021 ver25.4.1

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          Anshul_Saini
          Community Manager
          Anshul_SainiCommunity Manager
          Community Manager
          Sep 2, 2021 3:51 PM UTC

          Hi there,

           

          Sorry to hear about the trouble you are facing. I am unable to replicate this issue at my end in Illustrator v25.4.1 on Windows 10.

           

          I would like to know if you have tried resetting the Illustrator preferences as mentioned above?

           

          I will be looking forward to your response.

           

          Thanks and Regards,

          Anshul Saini

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            Josh @ AGX
            Participant
            Jul 7, 2021 8:39 PM UTC

            Been having this issue  for years. The screenshot attached are examples all from a single file I am working in right now.  Close and reopen the file and the duplicates stay there, but if my coworker does the same on his computer they don't show. Makes no sense. If I try to export it ignores the second artboard of the same number and that art doesn't get exported. 

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              Srishti_Bali
              Srishti_Bali
              Legend
              Jul 9, 2021 6:48 PM UTC

              Hi there, 

               

              Sorry about this experience. We got a few reports for this issue last year, but it was resolved in later updates. Could you please confirm which OS and version of Illustrator is this? 

              Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help to resolve the issue?  

              Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article. 

               

              Regards,

              Srishti

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              mar15C2
              Participant
              Jul 22, 2021 10:58 PM UTC

              it just happened to me on Win 10 x64 - AI cc2018 ver22.0.0

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              danas40813905
              Participant
              Mar 30, 2021 3:35 PM UTC

              My co-worker and I have this issue every few days. We often work on projects with many artboards (i.e. donor walls) for export and it has led to some major issues. Restarting is not a valid solution. 

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                hdogslobber
                hdogslobber
                Participant
                Feb 18, 2020 7:42 PM UTC

                I am experienceing this issue as well. For me numbering goes ...14, 16, 16, 17...

                Deleting, recreating, and reordering artboard does not solve the issue.

                The issue is limited to the user interface (artboards pallet, and upper left coner of artboard selection).

                The first 16, which should appear as 15, will be recognised properly as 15 when 15 is specified in the page range when saving a PDF or printing.

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                  hdogslobber
                  hdogslobber
                  Participant
                  Feb 19, 2020 6:44 PM UTC

                  Update: after restarting system the issue does not repeat.

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                    Adrenaline22
                    Participant
                    Aug 4, 2018 12:09 PM UTC

                    Happens to me aswell!

                    Any solution to this?

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                      Monika Gause
                      Community Expert
                      Monika GauseCommunity Expert
                      Community Expert
                      Oct 31, 2017 4:15 PM UTC

                      Please show.

                      Please do also show the artboard panel.

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                      audrab76645303Author
                      Participant
                      Oct 31, 2017 6:22 PM UTC

                      I tried renaming the second 27 and it would work - the only thing that would was to create one at the end (#44) and save it as number 26. It would NOT automatically change it and/or save it.

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                        Nitish Agarwal
                        Adobe Employee
                        Nitish Agarwal
                        Adobe Employee
                        Nov 3, 2017 6:22 AM UTC

                        Hi,

                        Are you able to reproduce it from the scratch? If yes, please provide the detailed steps. Also, if it is reproducible in any particular file then please share that file so that we can try to reproduce it at our end as well.

                        Thanks & Regards

                        Nitish Agarwal

                        Illustrator Team 

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                        johanjoyce
                        Participating Frequently
                        Oct 31, 2017 3:45 PM UTC

                        This happens for me as well, it will also do the same thing with artboard #57.

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