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Participant
April 15, 2024
Question

Artboard moving on its own

  • April 15, 2024
  • 3 replies
  • 414 views

Why is my artboard moving on its own? I can do anything becuase it's constantly moving. The same thing happens when I hover over any of the side windows! This is frustrating! It's doing it in Illustrator adn in Photshop and InDesign! Why? I've removed the GPU function. I've made sure to remove the animated scroll. Someone help!

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3 replies

Participant
April 18, 2024

same thing is happening to me.... I'm sure it's happening to a bunch of other too then. It's really annoying when I'm trying to work 

Anubhav M
Community Manager
Community Manager
April 26, 2024

Hello @defaultqmrdzicw2cjj, @Lashanda36744454squz,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

Mohammad.Harb
Community Expert
Community Expert
April 15, 2024

Did you try resetting illustrator preferences settings ?

 

Monika Gause
Community Expert
Community Expert
April 15, 2024

Which system?

Do you have any third party plugins installed?

Which other applications are open?

Do you reboot regularly?

 

Does that also happen when you boot into safe mode?