Artboard Tool affects Animated Zoom

Forum|Forum|3 years ago
August 2, 2022
2 replies
317 views

Hi, does anyone has this issue as well? Whenever I choose the Artboard Tool in the tool panel or using the Shift+O, it enters this mode and the animated zoom stops working. I've tried re-installing and also using a downgraded version but the only way to get it back to normal is to restart illustrator. It really affects my workflow and I can't seem to find any solutions online.

I've attached a video to show the issue. If anyone has a solution, help pls! 😞

macOS Monterey 12.5

Illustrator 2022 26.4

Illustrator_Error.zip

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @BenjaminWang,

Sorry to hear about this experience. I hope resetting Illustrator's preferences, as suggested by Monika, helped resolve the problem. If not, kindly try running Illustrator under the root user account and share your observations.

Looking forward to your response.

Thanks,

Anubhav