Asset Export not exporting to scale (bug with new update??)

Question

Ever since updating Illlustrator, I've found that, when I export using Asset Export, the resulting files are not the scale I specified. Instead, they export as the size they are on the artboard.

For example: I created a graphic that fills a 2000px artboard. I exported the graphic using Asset Export and specified 750px width. Instead, it exports at 2000px width.

Huge pain when exporting graphics for a website!!

Monika Gause · Accepted Answer

PLease check this out for resetting the preferences: https://helpx.adobe.com/illustrator/using/setting-preferences.htmlThis will erase all your settings I just tried it and it worked as it should.

redsand209 · Answer

Previously, setting a scale (2x, 4x, 8x, etc) left the pixel dimensions the same but would increase resolution. That left things the same visual size when importing. Very annoying! So you would either manually fix all the resolutions to be consistent or you would reexport to different pixel dimensions.

As of July 2024 I have found the feature to work as I originally expected. Which is to say I think in terms of scale as actual dimensions not resolution, and my files are now reflecting that. This may have been a recent update but I cannot find any documentation.

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