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Participant
Aug 19, 2020 9:12 AM UTC
Answered

Asset Export Password bug

If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

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Eivind5C1CCorrect answer
Participant
Aug 20, 2020 8:34 AM UTC

8 replies

Eivind5C1CAuthorCorrect answer
Participant
Aug 20, 2020 8:34 AM UTC

Reported here - log in and vote for a fix if you also experience this issue.
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41184763-asset-export-password-bug-24-2-3

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Ton Frederiks
Community Expert
Community Expert
Aug 19, 2020 11:54 AM UTC

I can replicate that behaviour.

You can report it here:

https://illustrator.uservoice.com

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Participant
Aug 19, 2020 12:08 PM UTC

I'm trying to post it, but whenever I click "post idea" the loading wheel turns and then nothing happens. 😕😕

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Participant
Aug 19, 2020 12:30 PM UTC

Never mind, the text I posted was too large. The idea posting dialogue just failed to inform me of any such restriction

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Monika Gause
Community Expert
Community Expert
Aug 19, 2020 9:28 AM UTC

You could create a PDF preset that doesn't have password protection and use it for export.

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Participant
Aug 19, 2020 10:11 AM UTC

The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and it the protection option was not enabled when I applied the preset.

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