Skip to main content
Participating Frequently
August 18, 2025
Question

Assets and text not showing on downloaded file

  • August 18, 2025
  • 2 replies
  • 3133 views

Hi everyone,

 

I downloaded an Illustrator file from OneDrive to another computer and re-installed fonts but some assets and text boxes are not showing up on the downloaded file. If I click on the assets, I see the paths, but when I click off of them, they disappear.

 

Any help would be greatly appreciated. Thank you. I've attached screenshots.

2 replies

Participating Frequently
August 18, 2025

Also forgot to mention I'm on a Mac, Sequoia 15.6...

Participating Frequently
August 18, 2025

I can't figure out how to edit the post, so just wanted to add that I have all assets downloaded as well.

jane-e
Community Expert
Community Expert
August 18, 2025

@Vanessa359110762pps 

 

One possibility is that the objects are IN a clipping path, but too far away from the object that IS the clipping path.

 

Can you show your layers panel? Resize it so that we can see all of it and click the disclosure buttons so we can see what's inside each group, layer, and clipping path.

 

Jane

Participating Frequently
August 18, 2025

It's a bit of a mess. I was struggling quite a bit with this design.