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Participant
Feb 14, 2023 3:32 PM UTC
Question

Auto Save temporarily disabled save document manually?????????????????????

Hello all,

 

New quandry for the community. It started last week, I would go to save a document and recieve this warning "Auto Save is temporarily disabled for this document. Please save document manually."

 

It just won't save. Not to the Creative Cloud via save, save as, save a copy, save as a templet. 

 

It doen't save to the desktop, a different folder.

 

There are no files in auto recovery.

 

Many documents I started are just gone, as if they never existed. Why is this? 

 

I have checked the school laptop, desktop, and home computer. The prefrence has always been set to autosave every 2 min to the Creative Cloud.

 

What is going on? How do I resolve this? I'm afraid to do anything for fear it just disapears, again and won't save no matter what I click on.

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11 replies

Participant
May 9, 2023 3:45 AM UTC

This is happening to me on Mac and PC so it has to be a problem with the program. Does anyone know if there has been a fix?

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Participant
Jun 7, 2023 4:43 PM UTC

nope as far as i found, inface im actually about to lose my job because of it

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Monika Gause
Community Expert
Community Expert
Jun 7, 2023 5:00 PM UTC
quote

nope as far as i found, inface im actually about to lose my job because of it


By @Butterly,J

 

Please tell us all your system and hardware info.

Where are you trying to save?

Which file format?

What's in the file?

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Participant
Mar 1, 2023 12:06 AM UTC

This has been happening to me off and on for over two years. Over different versions. Total garbage. 

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Anubhav M
Community Manager
Community Manager
Feb 17, 2023 8:29 PM UTC

Hello @Corey27985006perl,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under a different administrator account (https://support.apple.com/guide/mac-help/add-a-user-or-group-mchl3e281fc9/mac) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

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Monika Gause
Community Expert
Community Expert
Feb 14, 2023 3:50 PM UTC

Please tell us your version and system.

Does Illustrator have full disk access?

Did you change anything on your system?

 

THis happened to files that have never been saved, right?

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Participant
Feb 14, 2023 4:06 PM UTC

Recently updated to 27.2 and maybe this is when the issues began.

 

I don't know if i have full disk access.

 

I have changed NO things.

 

These are new files and I am afraid to begin work because they aren't saving.

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Monika Gause
Community Expert
Community Expert
Feb 14, 2023 4:24 PM UTC