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The+Yala+Studio
Known Participant
Jun 4, 2026 12:41 AM UTC
Answered

Behance Profile Banner problem

Hi all,

When designing a Behance profile banner with the required dimensions of 3200 x 410 pixels and then uploading it, the image appears too large and not fully visible, even though the image resizing indicator is set to the minimum.

What is the solution to this problem?

Thank you very much.

    Anubhav M
    Anubhav MCorrect answer
    Community Manager
    Jun 5, 2026 11:32 AM UTC

    Hi @The+Yala+Studio,
     

    Sorry to hear the earlier suggestions didn't help. Since this requires account-level assistance, please raise a request through the Behance Help Center, where our team can dig in further:

    https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164


    Once your request is in, the right team will be able to take it forward directly with you.

    Anubhav

    5 replies

    Clever_societyc0b7
    Participant
    Sep 9, 2026 3:14 PM UTC

     

    The solution was to just change the browser. Couldn't do it on Chrome. I did the time zone update automatically and didn't help.

    Brave browser fixed it instantly.

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    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    Jun 5, 2026 11:32 AM UTC

    Hi @The+Yala+Studio,
     

    Sorry to hear the earlier suggestions didn't help. Since this requires account-level assistance, please raise a request through the Behance Help Center, where our team can dig in further:

    https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164


    Once your request is in, the right team will be able to take it forward directly with you.

    Anubhav

    Translate
    The+Yala+Studio
    Known Participant
    Jun 6, 2026 4:57 AM UTC

    Thank you.

    I’ve just submitted the problem using your link.

    Best regards.

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    Monika Gause
    Community Expert
    Community Expert
    Jun 4, 2026 1:46 PM UTC

    You could check out this Reddit thread, which has a few pointers: https://www.reddit.com/r/behance/comments/10qlbg3/profile_banner_real_dimensions/

    Translate
    The+Yala+Studio
    Known Participant
    Jun 4, 2026 9:09 PM UTC

    Thank you.

    Unfortunately, this thread doesn’t contain a solution. 

    Translate