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Participant
November 20, 2023
Question

Beta 28.1.100 isn't opening files when I double click them in Windows Explorer

  • November 20, 2023
  • 1 reply
  • 310 views

As per the title, files aren't opening when I double-click them in Windows File Explorer. It does switch to Illustrator after I've clicked the file, but doesn't actually open the doc.

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1 reply

sishamIAGD
Community Expert
Community Expert
November 28, 2023

Can you supply a little more information for us to be able to help.

Does it work if you open from within Illustrator?

Whats your system setup? What version of Windows do you have?

Have you uninstalled Illustrator and reinstalled?

Have you right clicked the file and changed the default open with..?

 

Participant
November 28, 2023

This bug has been fixed in Beta 28.2.11. I no longer have this issue.

sishamIAGD
Community Expert
Community Expert
November 28, 2023

Ok great