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Participant
Nov 18, 2024 10:09 PM UTC
Question

Beta version of Illustrator freezes up when I try to print to Epson 2850 printer.

Beta version of Illustrator freezes up when I try to print to Epson 2850 printer. Other version of Illustrator will print if I save as pdf. All other Adobe products work fine.  I have tried reinstalling print drivers, reinstalling printer, turn off/on again, etc. I am using Window 10 computer.

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2 replies

justlearn
Community Expert
Community Expert
Nov 19, 2024 6:20 AM UTC

@jrands My suggestion, stop using the Beta version. It's Beta for a reason, you can now safely use Adobe Illustrator 2024 or 2025. 

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Anubhav M
Community Manager
Community Manager
Nov 22, 2024 4:17 PM UTC

Hello @jrands,

I'm sorry to hear about your experience. I hope Michael604's suggestions helped resolve the problem. If not, kindly try running Illustrator under a different administrator account (Windows) to see if it helps.

Looking forward to hearing from you.

 

Anubhav

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