Bizarre layout issue in Illustrator

Forum|Forum|2 years ago
August 19, 2023
3 replies
239 views

Evening all [or morning]]

Just signed up for the 7 day trial with Illustrator, but it's acting very wierd. As per my 2 images, this is how it loads on opening, when I click the app icon, I get the workspace as per image 2.

Can anyone shed light on it, it was okay, but suddenly this behaviour started... Thanks!

Performance

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi @B25384700bs44,

Thank you for reaching out about the layout issue you encountered in Illustrator. It's not uncommon to face these types of issues, especially when using beta software like macOS Sonoma.

As you've mentioned, you're using the public beta of macOS Sonoma on an M2 Max MBP. While the beta software can provide exciting new features, it can sometimes come with compatibility challenges, causing unexpected behavior in applications.

It's great to hear that the issue was resolved for you. Just a reminder, When using beta software, it's important to be prepared for potential glitches and compatibility issues with other applications. For important or production work, it's recommended to use stable releases of both the operating system and applications to ensure a consistent and reliable experience.

If you have any further questions or concerns, feel free to ask. We're here to help!

Best regards,
Anshul Saini

B

B25384700bs44Author

Participant

Sorted

B

B25384700bs44Author

Participant

Just to add, I'm on an M2 Max MBP running Sonoma [Public] Beta