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jeremy28
Participant
April 7, 2023
Question

Blank Screen on Illustrator Version 27.4 on Mac OS

  • April 7, 2023
  • 2 replies
  • 749 views

Why does my Illustrator showing blank screen? My machine is MacOS Monterey Version 12.3 ,  Apple M1. I couldn't even open a new document. 

This topic has been closed for replies.

2 replies

Met1
Legend
April 7, 2023

Did you just install?

Try installing into a new user profile instead.

jeremy28
jeremy28Author
Participant
April 8, 2023

Update: It's working now, I tried uninstalling it using Cleaner Tool and re-installing again. Thanks 

Monika Gause
Community Expert
Community Expert
April 7, 2023

Does it help when you do what is marked as correct inh ere: https://community.adobe.com/t5/illustrator-discussions/illustrator-opens-with-blank-window/td-p/9227237

If that does help you can at least work, and then find out how to solve it.

jeremy28
jeremy28Author
Participant
April 8, 2023

Its working now, I just uninstall it using the Cleaner Tool . Thank you.