Blocked files

Forum|Forum|2 years ago
February 2, 2024
2 replies
556 views

Hello,

Why does it and how can I turn it off?

Every time I edit a file, then close it Illustrator blocks it even if I wait 10-20 minutes. I can not rename or move until I close the program.

Thank you.

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @Norbi jk,

Sorry to hear about your experience. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if the problem reoccurs? If not, it could be possible that another program might be interfering with Illustrator. You could also try whitelisting Illustrator and other Adobe apps in Kaspersky (https://www.kaspersky.com/blog/how-to-add-apps-to-exclusions/42025/) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav