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Nancy__
Participating Frequently
January 17, 2024
Question

Blurry/glitchy previews of vector artworks when zooming in and out

  • January 17, 2024
  • 1 reply
  • 596 views

Hi all,

I've been experiencing this issue for a little while now (through multiple updates) and it has persisted even though I uninstalled/re-installed Illustrator on my computer.

Essentially the vector artwork previews on large files will get really blurry or leave artifacts all over the canvas when zooming in & out. The issue can be seen in the attached images, with the outline view of the artwork showing as normal compared to the messed up previews.

 

Thanks for any help!

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 18, 2024

Hello @Nancy__,

Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), and a sample file (https://adobe.ly/47Aop5b), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

N
Nancy__Author
Participating Frequently
January 18, 2024

Hi Anubhav,

I'm in MacOS Sonoma 14.2.1 with 8gb memory, running Illustrator version 28.1. Here is a sample file, although I don't think it's a file issue because the same files don't always have this issue.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 18, 2024

8 GB of memory is not a lot.

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