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Known Participant
Oct 28, 2026 6:46 AM UTC
Question

BUG: Fonts unusable unless Creative Cloud app is open

Since today my fonts aren’t loading on some of my files/art boards unless the creative cloud app is open. 


It was fine yesterday.
 

    2 replies

    Participant
    Oct 29, 2026 1:12 PM UTC

    Try signing out of Creative Cloud and signing back in, then restart your computer. Also check that the Creative Cloud desktop app is updated and that font syncing is enabled. If the fonts work only while the app is open, it could be a syncing or background service issue.

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    Monika Gause
    Community Expert
    Community Expert
    Oct 28, 2026 10:12 AM UTC

    And those are Adobe Fonts?

    You need to have an active licence in order to use them.

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